Shipping & Returns

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Domestic Shipping

Delivery within Lagos takes 3-5 working days while deliveries outside Lagos, but within Nigeria takes 5-8 working days.

International Shipping

All international orders are shipped by DHL or UPS so they are trackable. Delivery time for international orders is 7-12 working days after order placement.

Shipping Options Delivery Time Price
Standard Shipping Delivery in 5 – 8 working days On Checkout
Express Shipping Delivery in 3 – 5 working days On Checkout
1 – 2 day Shipping NONE On Checkout
Free Shipping NONE On Checkout
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Return Policy

Item(s) are subject to RETURN/EXCHANGE/REFUND if we receive item/s within:

Timeline
  • 3 working days from date of delivery for orders placed within Lagos 
  • 6 working days from date of delivery for orders placed outside Lagos.
  • 10 working days from the date of delivery for orders shipped outside Nigeria
  • The item(s) MUST  physically be in our possession within the above time frame for the item to qualify for an exchange or refund.  There are no exceptions to this rule.
  • “Pick up in store” orders are only eligible for refund if picked up within 2 weeks of order date. Later pick ups will only be eligible for store credit.
Exceptions

Items purchased/picked up and/or fitted in store cannot be returned/exchanged/refunded.

Charges

The customer is responsible for the cost of sending the item/s back to to us. For customers within Lagos we are able to offer a pick up service at a cost. The pick up cost is the same cost of the initial shipping.

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  • Fly make saw creeping evening make void own seasons behold.

Method Of Refunding

Refunds are issued minus the cost of shipping via the same channel the item(s) were paid for e.g Cards or Bank Transfer.

Product Condition
  • ALL items must be received unworn, undamaged, free from blemishes and in its original packaging to qualify for an exchange or refund.
  • In the case that an item is received damaged, a refund or exchange will not be possible regardless of circumstance. The customer will be responsible for any shipping cost associated with resending it back to them.
  • SALE items or items bought with a discount code will NOT be eligible for a refund or exchange regardless of circumstance. ONLY FULL PRICE items qualify for a refund or exchange.
  • In the case of an exchange, the customer is required to pay for any further delivery fee required.
  • The re-delivery fee is the same cost as the initial shipping fee charged when the item was first ordered.
  • Once we have received your return, an exchange will be shipped within 48 hours or a refund processed within 3-5 business days as the case may be. Depending on the payment gateway refunds might take longer to appear in customers bank account.
  • Finally, for a swift and seamless process, kindly ensure that your return meets the above terms and conditions.
Return Address

No. 5 The Rock drive street, Lekki Phase 1, Lagos State, Nigeria. Postcode: 105102.

For any other information concerning returns or exchange please contact: +2348174446789 or email: info@borahgeorgeofficial.com

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